Help and Support
We understand that it can be a stressful time for learners parents, teachers – indeed everyone involved in education at this time. We’ve pulled together the following information to help you find the support and assistance you need.
Hwb is the Welsh Government portal where you can find information about the curriculum for Wales and free educational tools and materials. It also has a host of useful information offering confidential help and support.
WJEC has a section on their website where you can get all the support you need – including access to wellbeing advice, and handy tips to help keep home-learning on track.
Mind Cymru has a dedicated web section containing information for young people aged 11-18. As one of the principal mental health organisations in the country, Mind understands your needs and is there to provide confidential advice and support.
If your centre determined grades are not what you expected, Careers Wales can help. Careers advisers can talk through all of the options with you and your parents, whether that’s continuing in education, training, apprenticeships or going into employment. To access free impartial, careers advice and coaching, please visit
Estyn has a dedicated section supporting wellbeing and learning during COVID-19, using examples provided by secondary schools across Wales.
Education Support understands that head teachers are under huge stress in responding to changing guidelines, whilst ensuring staff and students are safe. Welsh Government is funding the piloting of two types of wellbeing support for headteachers offering an online peer-to-peer support and individual supervision on a one-to-one basis by telephone delivered by accredited counsellors.
You can also visit out Frequently Asked Questions page for information on how this summer’s qualifications will be graded.